For businesses that already have a website and need regular updates and technical support, from people who know your site.
Maintenance keeps your website up to date, working properly, secure where your platform supports it, and looking relevant.
Small, regular changes and checks on a live website, within a monthly allowance.
A once-off project that changes how your website looks and is structured.
Learn about redesignThe server your website runs on, billed by the hosting provider. Not included in maintenance.
Major functionality such as stores, booking systems or integrations, quoted as projects.
Learn about new featuresNot unlimited work. Each plan includes a fixed number of support hours and updates. Unused hours and content updates don't roll over to the next month.
Maintenance is a recurring service. Monthly fees are not payments towards owning a website.
Recurring monthly plans, with an optional annual payment. Billed separately from any once-off website build.
Starts from
Essential care for a simple, stable website.
Starts from
Regular updates and checks for an active business website.
Starts from
Hands-on management for websites your business relies on.
| Feature | Basic | Standard | Premium |
|---|---|---|---|
| Monthly price | R499 / month | R999 / month | R1,999 / month |
| Paid annually* | R5,390 (save R598) | R10,790 (save R1,198) | R21,590 (save R2,398) |
| Support hours | Up to 1 hour / month | Up to 3 hours / month | Up to 6 hours / month |
| Update allowance | Up to 2 minor updates / month | Up to 5 minor updates / month | Up to 10 minor updates / month |
| Software updates | — Not included | Routine updates where applicable | Routine software updates where applicable |
| Backups | — Not included | — Not included | Backup checks where supported |
| Checks | Basic functionality checks | Monthly functionality and performance checks | Monthly functionality and performance review |
| Support | Email support | Priority email support | Priority support during business hours |
| Response time (business hours) | Within 3 business days | Within 2 business days | Within 1 business day |
| Monthly summary or report | — Not included | Maintenance summary | Maintenance report |
| Additional work | Hourly rate or quote | Hourly rate or quote | Hourly rate or quote |
| Contract duration | Month-to-month, or 12 months when paid annually. Any minimum term is confirmed in your agreement. | Month-to-month, or 12 months when paid annually. Any minimum term is confirmed in your agreement. | Month-to-month, or 12 months when paid annually. Any minimum term is confirmed in your agreement. |
*Annual prices are proposed introductory offers, pending approval. Response times are proposed and confirmed in your agreement.
Extra time is R350 per hour. Work beyond your plan's included hours is billed at the additional maintenance hour rate, or quoted upfront for larger tasks. We always confirm the cost with you before starting.
Software updates, backups and security maintenance depend on what your website platform and hosting support. We confirm what applies to your website before you sign up.
Month-to-month, or 12 months when paid annually. Any minimum term is confirmed in your agreement.
Cancellation notice period to be confirmed in your maintenance agreement.
Annual specialsTell us what your business needs. We'll help you turn your ideas into a professional online experience.