Draft for review. This document is an editable starting draft. It has not been reviewed or approved by a legal professional and must be tailored to BLIX4U’s actual business practices and applicable South African law (including POPIA and the Consumer Protection Act) before publication.
Who we are
This website is operated by BLIX4U (“BLIX4U”, “we”, “us”), a website design, development and maintenance business based in South Africa. For the purposes of the Protection of Personal Information Act, 2013 (POPIA), BLIX4U is the responsible party for personal information collected through this website. [INSERT REGISTERED BUSINESS NAME, REGISTRATION NUMBER AND INFORMATION OFFICER DETAILS]
Information we collect
When you submit our contact or quote request forms, we collect the information you choose to provide, which may include:
- Your name and business name
- Email address and phone number
- Your existing website address
- The service, package and budget you are interested in
- Your project description and preferred contact method
We do not collect payment card or banking details through this website. Please do not include them in any form or message.
Our hosting provider may automatically record basic technical information (such as IP address, browser type and pages requested) in server logs for security and performance purposes.
How we use your information
- To respond to your enquiry and prepare a quotation
- To communicate with you about a project you have requested
- To provide services you have agreed to, including maintenance
- To protect this website against spam and abuse
- To meet legal, tax and accounting obligations
Third-party services
We use trusted third-party service providers to operate this website and handle enquiries, which may include:
- Website hosting (Netlify)
- Email delivery for form submissions (Resend), sent to our business inbox (blix4u0@gmail.com)
- WhatsApp (Meta), if you choose WhatsApp: your quote is prepared as a message that you send from your own WhatsApp
- Image delivery from Unsplash for some photographs on this website
Some providers may process information outside South Africa. Where this happens, we take reasonable steps to ensure an adequate level of protection as required by POPIA. We do not sell your personal information.
How long we keep information
We keep enquiry information only as long as needed to respond to you and for any resulting project, and thereafter as required by law. [INSERT RETENTION PERIOD]
Security
We take reasonable technical and organisational measures to protect personal information, including encrypted (HTTPS) connections and keeping service credentials private on the server. No method of transmission over the internet is completely secure.
Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information, and object to its processing.
To make a request, contact us via blix4u0@gmail.com. You also have the right to lodge a complaint with the Information Regulator of South Africa.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.