Frequently asked questions.Frequently asked questions.

New websites are R3,499 (Basic), R6,999 (Standard) or R11,999 (Premium) once-off. Redesigns start at R1,999 and maintenance plans at R499 per month. Hosting, domains, content creation and third-party subscriptions are separate unless your quote includes them.

The tiers differ in the number of pages, how much custom design is involved, the features included and the number of revision rounds. A new Basic website has up to 3 pages and 2 revision rounds; Standard up to 6 pages and 3 rounds; Premium up to 10 pages, advanced layouts, performance optimisation and 4 rounds.

We're proposing optional fixed-term monthly payments for website builds and redesigns, at no extra cost. You pay exactly the package price, split over 6 months: for example, the R3,499 Basic website is 5 payments of R583, then a final payment of R584. These arrangements still need to be confirmed for your project, and any deposit is set out in your quote.

An instalment is a fixed number of payments towards one agreed project — it ends when the project is paid off. Maintenance is a recurring service for updates, checks and support that continues for as long as you keep the plan. Instalments don't include maintenance, and maintenance fees aren't payments towards owning a website.

Yes. Every website and redesign package has one price, whether you pay it once-off or in monthly payments. Payment terms, such as a deposit and the balance before launch, are confirmed in writing before work starts.

For maintenance, yes. Paying for 12 months upfront saves R598 on Basic, R1,198 on Standard and R2,398 on Premium compared with 12 monthly payments. These are proposed introductory offers pending approval, and they cover maintenance only — not new builds or major redesigns.

After we agree the scope, we prepare an initial concept or working draft that shows the layout, style and direction of your website. You review it before anything is final, so you can steer the design early.

Yes. You tell us what you'd like changed after reviewing the draft, and we implement it within your package's included revision rounds.

New websites include 2, 3 or 4 revision rounds (Basic, Standard, Premium). Redesigns include 1, 2, 3. A revision round is one combined set of feedback. Additional rounds are available for R450 per round.

We'll explain what's involved and give you a price before doing any work outside the agreed scope. Nothing extra is billed without your approval.

In most cases, yes. We review your current website, its platform and the access available, then recommend an approach and a package. Complex migrations and custom functionality are quoted separately.

Usually, yes. We review the website first to confirm what our maintenance can cover on its platform and hosting.

No, hosting isn't included unless your quote says so. We can recommend hosting and help you set it up as an add-on; the hosting provider's fees are paid separately.

No. Domain registration and renewal are paid to the domain registrar. We can help you register a new domain or connect one you already own.

Yes. Every website is designed for phones, tablets, laptops and desktops, and tested on common Android, iPhone and desktop screen sizes before launch.

Yes. A WhatsApp button is included in every new website package, so customers can message you in one tap.

Yes. Online stores are quoted individually because the cost depends on your products, payment options, delivery settings and the e-commerce platform. Platform and payment-provider fees are separate.

Yes. You're welcome to supply your own wording and photos. If you need help, copywriting is available as an add-on and we can suggest suitably licensed images — any paid image licences are separate.

It depends on the package, the number of pages and how quickly content and feedback are shared. You'll get an estimated timeline in your project scope before work starts.

Yes. Every new website and redesign includes a maintenance plan, which you choose when you request your quote. Plans start at R499 per month and include a set number of support hours and content updates. Choosing a plan doesn't charge you anything; it becomes part of your written quote. Maintenance isn't unlimited work: larger tasks are quoted separately.

Cancellation notice period to be confirmed in your maintenance agreement. Your website keeps running on your hosting after cancellation; it simply stops receiving our updates, checks and support.

Once your project has been paid in full, you own the final website design and the content delivered to you, as set out in your agreement. Third-party software, themes, plugins and stock images remain under their own licences. See our Terms & Conditions.

For a new website or redesign, choose your package on the pricing page, then your maintenance plan, then add your details. If you choose WhatsApp as your contact method, the quote is prepared as a WhatsApp message for you to send; if you choose email or a phone call, it's emailed straight to our team. You can also simply message us on WhatsApp or email us.